1.2 Populate Adjustment Details and Request Generate Adjustment

4.1.1.1 Manage Adjustment and Adjustment Approval : Manage Adjustment and Adjustment Approval Detailed Process Model Description : 1.2 Populate Adjustment Details and Request Generate Adjustment

1.2 Populate Adjustment Details and Request Generate Adjustment

Reference: Manage Adjustment and Adjustment Approval Process Model - Page 1 for the business process diagram associated with this activity.

Actor/Role: CSR

Description: The CSR or Authorized User verifies Account, Service Agreement and Premise information for the Service Agreement being adjusted. CSR or Authorized User selects the Adjustment Type, populates the debit or credit Amount, adds comments if required, and requests to generate Adjustment.